Month: December 2024

At the same time, BCG experience shows that some of the largest productivity opportunities lie beyond customer-facing applications. In that sense, productivity gains—while realized indirectly—may represent the most important source of AI-driven value for shippers. This confirms that AI is primarily seen—and valued—as a productivity lever, particularly in areas such as planning and execution, while also enabling service differentiation in… Read moreRead morePredictive Analytics in Logistics: Forecasting Demand and Risks